House of Ember (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your details through our forms.

1. Information We Collect

We may collect the following information when you interact with our website:

• Name
• Email address
• Any information voluntarily submitted through enquiry or application forms
• Basic technical data such as IP address or browser type (automatically collected)

We only collect information that is relevant to providing our services.

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Review membership or application interest
• Communicate updates about House of Ember
• Improve our website and services

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Consent (when you submit your information voluntarily)
• Legitimate interest (to operate and improve our services)

You may withdraw your consent at any time by contacting us.

4. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

Your information is stored securely and only retained for as long as necessary for business or legal purposes.

We treat all personal information with the utmost discretion. Details submitted to House of Ember will never be shared with other members or participants without your explicit consent.

5. Third-Party Services

Our website may use trusted third-party platforms (such as website hosting or email services) to securely store submitted data. These providers process data in accordance with applicable privacy laws.

6. Cookies

Our website uses only essential cookies required for basic functionality. We do not use advertising or tracking cookies.

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

House of Ember Email: info@houseofember.club

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page